Data Protection
Data protection
Responsible for data processing is:
ReimoAustralia
198 Foxgrove Road Canyonleigh NSW 2577 Australia
sales@reimo.com.au
Thank you for your interest in our online shop.
Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which e.g. contains the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. Access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to protect our legitimate interests, which outweigh our interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your visit to the site.
Third party hosting services
As part of processing on our behalf, a third party provider provides us with the hosting and presentation of the website. All data collected during the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.This service provider is located within a country of the European Union or the European Economic Area.
2. Data collection is used for contract processing, contacting and opening a customer account. We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR for contract processing and processing your inquiries.If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, by deciding to open a customer account, we use your data for the purpose of opening a customer account.After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and either by sending a message to the contact option described below or using a function provided in the customer account.
3. Data transfer
To fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.We use a shipping service provider that is based in a country outside the European Union. The transfer of personal data to this company takes place only in the context of the need to fulfill the contract.The same applies to the transfer of data to our manufacturers or wholesalers in the cases in which they take over the shipping for us (drop shipping).Data transfer to shipping service providersIf you have given us your express consent for this during or after your order, we will give you this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of announcing or coordinating delivery.The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that, which is permitted by law and about which we inform you in this declaration.
4. Cookies and web analysis
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
- Internet Explorer ™
- Safari ™
- Chrome ™
- Firefox ™
- Opera ™
If cookies are not accepted, the functionality of our website may be restricted.Use of Google (Universal) Analytics for web analysisIf you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the use of Google Analytics ceases to apply and the end of our use, the data collected in this context will be deleted.Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.As an alternative to the browser plug-in, you can <a href=""javascript:gaOptout()""> click this link </a> to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is placed on your device. If you delete your cookies, you will be asked to give your consent again.
5. Online marketing
Google Maps
This website uses Google Maps to visually display geographic information. Google Maps is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in an optimized presentation of our offer as well as an easy accessibility of our locations in accordance with Art. f) GDPR.When using Google Maps, Google transmits or processes data about the use of the map functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.Further information on data processing by Google can be found in Google's data protection information. The Google Maps Terms of Service contain detailed information about the map service.The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.
Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam, we use the Google reCAPTCHA service in the context of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activities on the website. According to Art. 6 Para. 1 Clause 1 lit. f GDPR to safeguard our legitimate interests in protecting our website, which outweigh our interests, in protecting our website from misuse and in a trouble-free presentation of our online presence.Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, as part of the verification, methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.There is no reading or saving of personal data from the input fields of the respective form.Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.You can prevent Google from collecting the data generated by the JavaScript or cookie and relating to your use of the website (including your IP address) and from processing this data by Google by executing it in your browser settings prevent JavaScripts or the setting of cookies. Please note that this can limit the functionality of our website for your use.Further information on Google's data protection policy can be found here.
etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.
The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the ePrivacyseal data protection seal of approval.
The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.
You can object to the outlined data processing at any time by clicking on the slider. The objection has no disadvantageous consequences. If no slider is displayed, the data collection is already prevented by other blocking means.
Further information on data protection with etracker can be found here.
6. Social media
Our online presence on Facebook, Youtube, InstagramOur presence on social networks and platforms serves for better, active communication with our customers and prospects. We provide information about our products and ongoing special promotions.When you visit our online presence in social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used to e.g. Place advertisements inside and outside the platforms that are believed to be in your interests. For this purpose, cookies are generally used on your end device. The visitor behavior and the interests of the users are stored in these cookies. According to Art. 6 para. 1 lit. f. GDPR to protect our legitimate interests, which predominate in the context of a balance of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operators, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.As far as the aforementioned social media platforms are headquartered in the USA, the following applies: For the USA, the European Commission has passed an adequacy decision. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.The detailed information on the processing and use of data by the providers on their pages as well as a contact option and your rights and settings options to protect your privacy, in particular options for objection (opt-out), can be found in the privacy policy of the providers linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/
The data processing takes place on the basis of an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here.Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here.
Google / YouTube: https://policies.google.com/privacy?hl=de
Instagram: https://help.instagram.com/519522125107875
Opposition option (opt-out):
Facebook: https://www.facebook.com/settings?tab=ads
Google / YouTube: https://adssettings.google.com/authenticated?hl=de
Instagram: https://help.instagram.com/519522125107875
7. Send evaluation reminders by email
Review reminder by Trusted ShopsIf you give us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will send your email address to Trusted Shops GmbH, Subbelrather Str.15c, 50823 Cologne (www.trustedshops.de), so that they can send you a review reminder by email.This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
8. Contact options and your rights
As a data subject, you have the following rights:
according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;According to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processingto exercise the right to freedom of expression and information;to fulfill a legal obligation;for reasons of public interest oris necessary to assert, exercise or defend legal claims;according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided thatthe accuracy of the data is contested by you;the processing is unlawful, but you refuse to delete it;we no longer need the data, but you need it to assert, exercise or defend legal claims orYou have objected to processing in accordance with Art. 21 GDPR;According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh our interests, you can object to this processing with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Serves legal claimsThis does not apply if the processing is done for direct marketing purposes. Then we will no longer process your personal data for this purpose.